Tuesday, January 31, 2012

Phrases for Performance Reviews and Other Difficult Conversations

How to Speak So That Employees

Listen and Take Action

Employees need feedback. They want to know how they are doing and if they are meeting their manager’s expectations. Feedback is fun when you can offer praise and satisfaction. It is more challenging when you need to discuss improving performance.

Organizations hold a performance review to provide feedback, encourage employee development, and assess employee progress and contribution. Whether an employee is meeting and exceeding job expectations is a critical component of the performance review feedback.

A formal performance review challenges the manager’s communication skills because the employee understands that the performance review will affect his compensation. This can cause conflict and hurt feelings.

Regardless of how your organization practices performance feedback, when you need to hold a difficult conversation, these phrases and approaches will help.  Read more on reviews.

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